Privacy Policy

Last updated: October 2025

Welcome to Good Street.
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.goodstreet.com.au (the “Site”).

 

1. Personal Information We Collect

When you visit our Site, we automatically collect certain information about your device — including details about your web browser, IP address, time zone, and some of the cookies installed on your device.

As you browse, we also collect information about:

  • The pages or products you view
  • What websites or search terms brought you here
  • How you interact with the Site

We call this “Device Information.”

We collect Device Information using the following technologies:

  • Cookies – small data files placed on your device, often including an anonymous unique identifier. You can disable cookies anytime in your browser settings.
  • Log files – track actions on the Site, and collect data such as IP address, browser type, Internet service provider, and timestamps.
  • Web beacons, tags, and pixels – used to record how you browse the Site.

Additionally, when you make or attempt to make a purchase through the Site, we collect:

  • Name
  • Billing and shipping address
  • Payment details (including credit card numbers)
  • Email address
  • Phone number

We call this “Order Information.”

When we talk about “Personal Information,” we mean both Device Information and Order Information.

 

2. How We Use Your Personal Information

We use the information we collect to:

  • Fulfil and deliver your orders
  • Process your payments securely
  • Communicate with you
  • Screen orders for potential risk or fraud
  • Provide you with information, offers, or updates (if you’ve opted in)

We use Device Information to:

  • Improve and optimise our Site
  • Analyse browsing and shopping behaviour
  • Measure marketing and advertising performance

 

3. Sharing Your Personal Information

We share your information with trusted third parties who help us operate our store, such as:

We may also share information to comply with laws, respond to lawful requests, or protect our rights.

 

4. SMS Marketing and Notifications

By entering your phone number at checkout or subscribing through our forms, you agree that we may send you:

  • Text updates about your order (e.g. shipping, delivery, cart reminders)
  • Text marketing offers (if you opt in)

Your phone number, name, and order details may be shared with our SMS provider Klaviyo to send these messages securely.
You can unsubscribe anytime by replying STOP, or text HELP for assistance.
Message and data rates may apply.

 

5. Behavioural Advertising

We may use your information to show relevant ads on platforms like Facebook or Google.
You can opt out of targeted advertising by visiting:

 

6. Your Rights

If you’re located in the EU, UK, or elsewhere, you have the right to:

  • Access, correct, or delete your personal data
  • Withdraw consent at any time
  • Request a copy of the data we hold about you

To exercise these rights, contact us at gday@goodstreet.com.au.

 

7. Data Retention

We keep your Order Information for our records unless and until you ask us to delete it.

 

8. Security

We follow industry best practices to ensure your personal information is not lost, misused, accessed, disclosed, altered, or destroyed.
If you provide credit card information, it’s encrypted using SSL (Secure Socket Layer) technology and stored with AES-256 encryption through Shopify’s secure payment system.

 

9. Minors

Our Site is not intended for individuals under the age of 16.

 

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
Changes take effect immediately upon posting to the Site.

 

11. Contact Us

If you have questions, complaints, or wish to access, correct or delete your personal information, contact us:

📧 gday@goodstreet.com.au
Good Street Pty Ltd
[Re: Privacy Compliance Officer]
PO BOX 135 Coolangatta, QLD, 4225