Shipping

Good Street Shipping Policy

At Good Street, we pack every order with care and attention — using 100% recycled PET packaging that’s kind to the planet. We know you’re excited to get your blends, and we’ll always do our best to get them out the door quickly.

 

Order Processing

Once your payment is received, our team works hard to process and pack your order within one business day.
Please note that orders are not shipped on weekends or public holidays.

While we aim to get it right every time, sometimes delays can happen — and we genuinely appreciate your patience and understanding.

 

Delivery & Tracking

Delivery times vary depending on your location and other factors beyond our control.
As a general guide:

  • Standard Shipping: ($10.00) 3–10 business days
  • Express Shipping: ($15.00) 1–2 business days

Once your order has been dispatched, you’ll receive a tracking code via email so you can follow its journey online.
Delivery services may vary based on your address and region.

While we always do our best to get your order to you on time, Good Street is not liable for any delay, loss or damage caused by Australia Post or other courier partners.

 

International Orders, Customs & Taxes

Not yet — but it’s on our radar.

For now, Good Street is proudly focused on Australian-made and shipped goodness. We currently only ship within Australia, but we’re working towards making Good Street available internationally in the future.

If you’re outside Australia and would like to stay updated, you can reach out to us at gday@goodstreet.com.au.

 

Shipping Insurance

Standard orders are not insured.
If you’d like to add shipping insurance for extra peace of mind, just email us at gday@goodstreet.com.au before placing your order — we’ll be happy to arrange it.

 

Need help?

We’re here to make sure your order gets to you safe and sound.
If you have any shipping questions or concerns, reach out to us at gday@goodstreet.com.au — our team is always happy to help.

 

Money Back Guarantee

Good Street

At Good Street, we stand by our products — because we believe in real ingredients, real results, and no fluff. We’ve done the hard work to bring you blends that taste good, feel good, and do good.

We want you to love them as much as we do. If for any reason you’re not completely satisfied, we’ll do our best to make it right.

 

Our Promise

We’re confident you’ll notice a difference with consistent use, but if you don’t feel the benefits or aren’t happy with your experience, we offer a 30-day money back guarantee on your first purchase.

Simply get in touch with our friendly team at gday@goodstreet.com within 30 days of receiving your order, and we’ll guide you through the quick return and refund process.

 

How It Works

  1. Reach out — Email us at gday@goodstreet.com with your order number and reason for your return.
  2. Return the product — Send it back (even if partially used) to the address we provide.
  3. Get your refund — Once we receive your return, we’ll process a refund for the product cost back to your original payment method.

Please note:

  • Shipping costs are non-refundable.
  • Refunds apply to your first order only (to ensure fairness and prevent misuse).
  • Returns must be lodged within 30 days of receiving your order.

 

We’re Here to Help

If something’s not quite right — whether it’s a damaged delivery, a missing item, or a product that didn’t meet your expectations — our customer service team is here to help.

Reach out anytime at gday@goodstreet.com.au, and we’ll sort it out as quickly as possible.